Complaints & Concerns
We're here to help if you have a concern or complaint. Depending on the nature of your issue, choose from the options below to get support from Sac City Unified staff.
Sacramento City Unified School District (SCUSD) is committed to cultivating positive relationships. We understand that questions or concerns may arise from time to time. SCUSD encourages resolving concerns informally and at the lowest level whenever possible. To support this, we have created a clear and simple guide to help you navigate the resolution process.
- Step 1: Your Child's Teacher
- Step 2: Your School's Principal
- Step 3: District-Level Support
- Step 4: Superintendent's Office
- Step 5: Board of Education
Step 1: Your Child's Teacher
Step 2: Your School's Principal
Step 3: District-Level Support
Step 4: Superintendent's Office
Step 5: Board of Education
Constituent Services Office (CSO)
Call us, email us, or submit a concern online if you have a complaint or concern and aren't sure where to turn.
Uniform Complaint Procedure
If you believe a state or federal law has been violated in an educational setting, file a complaint.
Title IX Complaints
Staff and students who have experienced sexual harassment, gender-based discrimination, or sexual assault can file a report.
We Tip
Make an anonymous report about an incident at school. See something, say something.
Bullying
No one should feel unsafe at school. Please reach out to us if you are experiencing bullying.
Title IX Compliance Officers
Melinda Iremonger
Title IX Coordinator
(Personnel Involved)
5735 47th Avenue
Sacramento, CA, 95824
(916) 643-7446
melinda-iremonger@scusd.edu
David Van Natten
Title IX Coordinator
(Student on Student)
5735 47th Avenue
Sacramento, CA, 95824
(916) 643-7420
david-vannatten@scusd.edu
Filing a Complaint with the District
Where do I start?
Start by addressing your concern directly with the individual involved, either by phone or by requesting a face-to-face meeting. Disputes and misunderstandings are often best resolved in person and can frequently be attributed to miscommunication. Many times, a courteous conversation at the school level can clarify misunderstandings or resolve issues effectively.
What If I still have concerns?
You may feel you were unable to resolve the issue with the individual. In this case, you should schedule a meeting or phone call to discuss the situation with your school’s assistant principal or principal. Concerns related to administration (assistant principal or principal) should be directed to the district personnel department.
And if my concerns have still not been resolved?
If you still feel unsatisfied with the resolution after following the steps outlined above, including discussing the situation with the principal, please contact the district personnel department at (916) 643-7446. If you have not yet taken these steps to address the issue with the school, you may be directed back to the school site for further assistance.
Filling a Formal Complaint
Even after following the steps above, some issues may need to follow a more formal process. Depending on the issue, there are different types of complaints individuals can file. Expand each section below to determine which complaint your concern falls under.
Withdrawal of Formal Complaint
I would like to formally withdraw my complaint, as the issue has been resolved to my satisfaction and no further action is necessary at this time. Complaint Withdrawal Form